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Pilot overview
- Company: Moxiam (Gothenburg, Sweden) 🇸🇪
- Solution: Home monitoring system using discreet sensors and app
- Pilot site: Assisted living flats, Care group Orion, Turnhout, Belgium 🇧🇪
- Period: May–October 2025
- Participants: 9 seniors + informal caregivers
- Methods: Demo sessions, 3-month live test, interviews, feedback loops
Key findings and adaptations identified
The pilot highlighted both the potential of Moxiam’s solution and the practical needs for adapting it to a new national context:
- Seniors and informal caregivers were open and curious about using digital support tools in daily care.
- Technology performance (TRL) can differ between countries; even a mature solution may require local validation.
- Reliable and clear sensor installation is essential for smooth use.
- Compatibility with local networks, modems, and phone formats is fundamental.
- Fast communication between pilot teams and developers helps maintain smooth operation.
Guidance for future pilots
Based on these insights, the following guidance is recommended for teams planning similar initiatives:
- Validate TRL locally before scaling
- Start with a small pre-test
- Expect national technical differences
- Support installation actively
- Maintain rapid communication during testing
Pilot Coordinator reflections
What surprised us: How strongly performance varied between countries.
What we’d change next time: Start with one-home technical validation before full deployment.
Advice to others: Check every technical dependency early and don’t assume performance will translate across borders.
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